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Source:WCO/Directorate General of Customs (DGA) – Dominican Republic


Preventive measures taken by the Directorate General of Customs (DGA) in response to the COVID-19 pandemic

The Directorate General of Customs (DGA), in the context of the emergency situation due to the COVID-19 pandemic and seeking to collaborate in response to the impact that this represents, adopts the following measures:

  1. Exemption of the surcharge for late declaration (Art. 52 of Law No. 3489), upon a request submitted to the Customs administration, which will coordinate its implementation.

  2. For the computation of the term of storage of the merchandise in the Bonded Warehouse Regime, under any of its modalities: fiscal, re-export and cargo consolidation, the days from Friday 20 March 2020 until three (3) business days after the lifting of the national emergency estate, will not be taken into consideration.

  3. The Customs administration will deduct the days of quarantine from the terms to be computed so that a merchandise is not considered in fact abandonment.

  4. For digital signature procedures, support will be provided through the e-mail address[email protected] and by phone.

  5. Since 24 March, the files of the following requests are received only by e-mail ([email protected]):

    1. Application of Tax Payment Exemption Law 253-12

    2. Request for Exemption from Payment of Taxes According to Provision no. 7204

    3. WTO Contingent Authorization (Technical Rectification)

  6. The cash registers hours in Customs offices will be until 3:00 p.m. starting 24 March and users are invited to make payments electronically.

  7. Theregistrationofnewimportersand/orexporters,fortheinclusionofagentsandfor authorization of intermediaries, can be requested electronically from 23 March, after the completion of the requirements established by the DGA. Details areavailable in the institutional webpage in the Services tab, General option. These requests should be summited by e-mail ([email protected]).

  8. The new containers release schedule in Customs offices will be until 5:00 p.m., attending to the curfew imposed by the Executive Branch.

  9. During the emergency situation, the collection of all import taxes is temporarily suspended on the following goods: masks, clothing, protective equipment and medical instruments, machines or devices necessary to combat the COVID-19 pandemic, which will apply via the Integrated Customs Management System (SIGA).

  1. With this temporary suspension of taxes, the entire bureaucratic process is avoided to obtain a formal exemption, which, if required, could be carried out afterwards. This suspension of taxes includes, specifically, the Customs tariff where applicable, and the Tax on the Transfer of Industrialized Goods and Services (ITBIS or VAT).

  2. The materials and equipment to apply 0% tariff and ITBIS are the following:


Product Description


Garment and garment accessories ("used exclusively in clinics and hospitals, including disposables")


Rubber gloves for surgical use


Disposable gloves for medical and laboratory use


Non-woven fabric face masks


Respiration apparatus for resuscitation

Measures taken for Trade Facilitation on the COVID-19 pandemic: Single Window for Foreign Trade (VUCE):

VUCE operations continue their normal course and only the assistance for the measures in response to COVID-19 is now remotely.
The institutions are accepting copies of the phytosanitary and zoo-sanitary certificates and their revision is through the system.

Different channels have been set up to coordinate the closure of VUCE authorizations allowing importers and exporters to schedule inspections (if necessary) and monitor the authorization process in the port.
In case of requiring assistance, users can communicate by phone at 809-547-7070, ext. 2662 and 2663 or through the email
gestió and trough the site

Further information :

Source: Internal Affairs and Policy Ministry

March 28: During the Curfew of 5:00 p.m. at 6:00 am. Throughout the national territory, the transit of people working in ports and airports as well as vehicles dedicated to the transport and distribution of goods is authorized.


28 DE MARZO: Durante el Toque de Queda de 5:00 p.m. a las 6:00 a.m. en todo el territorio nacional, se autoriza el tránsito de personas que laboren en puertos y aeropuertos así como vehículos dedicados al transporte y distribución de mercancías.

Contact information:


Remarks from the International Road Transport Union


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